SymClean Industrial work with a variety of commercial businesses around the UK, assisting them with and taking away the task of their daily cleaning tasks. In Blackburn, Lancashire, one of our clients is a leading tissue manufacturer Navigator Tissue UK. Find out more about how we support them with Daily Commercial Cleaning in this case study below.
Daily Commercial Cleaning
High hygiene standards are crucial for headquarters, offices and commercial working spaces. Offices typically host a large number of employees and visitors each day. With spaces, desks, and facilities constantly in shared and communal use, high hygiene standards are essential for the maintenance of a healthy environment and the mitigation of germs, bacteria, and allergens.
A healthy environment gives a positive impression to clients and visitors by showcasing the professionalism and attention to detail of the business. Research has also shown that employee morale is significantly higher in clean and healthy workspaces.
Many companies with office spaces choose to outsource cleaning tasks to commercial cleaning specialists, such as SymClean Industrial. Outsourcing cleaning and hygiene tasks is a cost-effective decision, allowing businesses to save on the resources required for in-house cleaning staff. This saving in resources goes further than cost-saving and frees up time for your operations and safety teams to focus on your core business activities, allowing the experts to provide you with results. An example of this is our client, Accrol Papers who use SymClean Industrial’s daily commercial cleaning services.
Case study: Daily Cleaning Contract at Navigator Tissues UK
About Navigator Tissue UK:
Navigator Tissue UK are leading tissue paper manufacturers and distributors, as well as the leading supplier to the private label tissue paper market, supplying leading retailers, such as Tesco and ALDI, around the UK. They offer an impressive portfolio of products and brands from toilet rolls and kitchen rolls, to cleansing wipes and facial tissues.
Navigator Tissue UK has a key focus on value. Offering great value everyday essentials. Delivering the value and quality that their consumers want. Providing value and safety to their 300+ employees.
Health and Safety is at the top of the list when it comes to providing value and protection to valued employees. Navigator Tissue UK chose SymClean Industrial to help with this. We work with their operations and hygiene team to curate personalised cleaning plans to ensure the optimal running of their operations, considering hygiene, safety and all the key functions that form Navigator Tissue UK.
Work Completed:
Our work for Navigator Tissue UK is built on an ethos of partnership and understanding. SymClean Industrial ensures we meet our clients’ unique needs by ensuring we have a deep understanding of their goals and vision. Through strategic planning and consultation, we curate a personalised cleaning plan that aligns perfectly with their objectives. This cleaning plan is periodically reviewed and ensures every element incorporates Navigator Tissue UK’s commitment to excellence.
A dedicated hygiene operative from SymClean, Gemma, is assigned to the Navigator Tissue site who services the site daily, executing a comprehensive array of cleaning tasks within the headquarters. Daily commercial cleaning tasks include:

- Floor Care: All floor surfaces are vacuumed and mopped daily to ensure safety and aesthetics are attained.
- Surface Hygiene: All surfaces are disinfected and polished to remove bacteria or build-up from the working day. All high-touch surfaces and areas are targeted to minimise the spread of germs.
- Windows Cleaning: Windows are sanitised and cleaned to ensure natural light retention and enhance the overall ambience.
- Technology and Devices: Equipment such as screens, phones and keyboards are disinfected to remove germs.
- Odour Control: Regular bin emptying and odour elimination tactics ensure spaces susceptible to odours remain fresh and inviting.
Another crucial part of our hygiene strategy is to ensure each area, room and department has a detailed focus and plan. Key areas within our daily commercial cleaning processes are:
- Welcoming Spaces: Areas such as the reception and foyer regularly greet and accommodate guests. These spaces must represent the overall brand, making aesthetics essential.
- Exterior Spaces: External areas are the first impression. These spaces must be welcoming. The general outside area is regularly checked and tidied, including areas like the smoking shelter, to ensure the outside sets the tone for the visitor experience.
- Collaboration Zones: Navigator Tissue UK boasts many offices and meeting rooms. One of its largest areas is its open-plan office. These areas must be maintained daily, to a high standard to ensure hygiene and efficiency.
- Executive Spaces: Additional spaces such as the CEO and Director offices and the boardroom are sanitised and tidied, ensuring that these executive areas reflect the same level of cleanliness and professionalism as the rest of the premises.
- High Traffic Areas: High-traffic areas such as the kitchen, and conference rooms must be regularly sanitised. These areas welcome a lot of footfall and surfaces and appliances that are regularly in use, also known as high touch points, foster germs and bacteria build-up.
- Comprehensive Cleanliness: All additional areas such as product storage rooms, corridors, staircases, and landings receive thorough attention, ensuring a consistently hygienic environment throughout the premises.
Considerations:
When working with a business on a daily basis, we must make certain considerations in line with client operations. Several critical considerations, when performing daily commercial cleaning, must be kept in mind to ensure efficiency, professionalism, and the highest standards of cleanliness:
- Custom Cleaning Plan: Cleaning procedures are tailored to suit the operations of the business, such as working patterns, to ensure efficiency.
- Flexible Scheduling: Cleaning schedules are adapted to avoid interrupting critical operations or meetings, respecting the workflow.
- Mindfulness of Office Staff: SymClean Operatives ensure to be mindful of office hours and the cleaning plan ensures tasks such as ones that produce noise or obstacles are not performed during peak working times.
- Effective Cleaning Practices: Employing effective cleaning techniques and quality products ensures optimal results and maintains a hygienic environment.
- Consistent Cleaning Schedule: Adhering to a consistent cleaning schedule prevents oversight and ensures all areas receive proper attention.
- Reporting: Providing daily sign-off sheets and regular reporting fosters transparency and allows for feedback, promoting a collaborative approach to maintaining cleanliness
Results:
This Daily Commercial Cleaning at Navigator Tissue UK has achieved great results. Consistency in cleaning practices has ensured the business meets high hygiene standards.
The clean working environment has enhanced the perception of professionalism and attention to detail, ensuring the space is a reflection of the great brand that Navigator Tissue UK have.
A clean and healthy work environment often leads to tangible benefits too, such as an increase in employee morale and productivity. Compliance with industry regulations and standards has been consistently met, ensuring a safe and hygienic workplace for all.
Gemma, Navigator Tissue UK’s assigned SymClean Operative, has provided exceptional service and created high standards to achieve this result.
David, from Navigator Tissue UK, commented
“Working with SymClean has significantly improved the standards in our facilities and has benefited our operations overall. Their consistent and thorough approach has positively impacted our workspace, creating a healthier environment for our team, and maintaining our professional image.
Their attention to detail and adherence to industry standards have ensured our premises are maintained at a high level.
SymClean Industrial has become a trusted partner to Navigator Tissue UK. SymClean has made our workplace better, safer, and more welcoming. We recommend their services to any business seeking to improve their hygiene standards and work with a professional cleaning company.”
This office daily commercial cleaning case study is an example of the results that can be achieved by outsourcing hygiene management to specialists like SymClean Industrial. Through strategic planning, personalised service, and result-focused execution, significant results have been achieved.
At SymClean Industrial, we understand the critical role cleanliness plays in fostering a productive and professional environment. Beyond facility management, we are strategic partners in our client’s journey toward success. By outsourcing hygiene management to us, businesses can focus on core activities with confidence, knowing that we take care of the rest.
If you’re ready to elevate your hygiene standards, get in touch and enquire about our commercial cleaning services today. We offer a free on-site visit and survey to meet your team, understand your needs and provide an accurate quotation.




